At the top in the middle of any website page you will see a search bar. Best to search via category, for example phone or laptop

We inspect and test all pre-loved items that we advertise for sale, so you can be assured we are confident in the quality and value of all our items for sale.  In the instance that you are not happy, we offer a 6 month warranty on all items unless stated otherwise.

We can accept payment by cash in-store, please contact us  and we can put the item aside for you for 24 hrs, so you can pay in-store

For security of transactions we don’t take credit card payments over the phone.  Credit Card payments can be made online through our secure portal or in person at our store

Our standard shipping is free Australia wide, over $99.

Express postage is available, and is charged at $18 per order.

Please contact us to discuss alternate courier options if available

During the check-out process you will be asked to enter the name of the person you authorize to collect the item.  We will only release the goods to the person authorized and photo ID must be shown

Due to complexities of customs regulations in different countries, Hock & Go currently only ship to Australian locations

For most locations across Australia your delivery should arrive between 3-5 business days from ordering.  Tracking details will be supplied by email when your order is dispatched

Although we believe we already have great prices, if you have seen a similar pre-loved product for sale for a cheaper price elsewhere, we will do our best to match it. We told you, we’ve got your back!!