Helensvale

(07) 5616 8800

Logan

(07) 3462 2813

$0.00

Best Hock Guarantee

At Hock & Go we are passionate about delivering “More Bang for your Hock” and that means we want to offer the best service AND best value….always!

To ensure we deliver on this, our Best Hock Guarantee gives you the confidence that we will always deliver the best interest rate and the best price.  
 
So our Best Hock Guarantee means “We will beat any competitor’s rate or price”.
 
As always there has to be a few Terms and Conditions but we’ve kept them brief to make sure we can offer More Bang for your Hock, more often!

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Our Best Hock Guarantee applies to the following services:

Pawn Loans

We will beat any competitor’s interest rate or price on all qualifying Pawn Loans.

To qualify:

The rate or price must be from a licensed Pawn Broker in Queensland (competitor)

We must be able to verify the authenticity of the item

If we deem an item to be fake or unsafe it will not be deemed a ‘qualifying’ item

You must be able to present 100 points of Identification that enables us to verify your name and address

The item/s must be yours or you must have verifiable authorisation to loan the item/s

*We may at our discretion ask for a written quote to be presented prior to us honouring the Best Hock Guarantee
We will beat the interest rate by a minimum 1% interest per month. We will loan 5% more than offered by the competitor

Selling your items to us (including Gold and Jewellery)

We will beat any competitor’s price offered on qualifying items to purchase from you.

To qualify:

The price must be from a licensed Pawn Broker in Queensland (competitor)

We must be able to verify the authenticity of the item
If we deem an item to be fake or unsafe it will not be deemed a ‘qualifying’ item
You must be able to present 100 points of Identification that enables us to verify your name and address

The item/s must be yours or you must have verifiable authorisation to sell the item/s

We will beat the price by 5% of the value offered by the competitor.
We may at our discretion ask for a written quote to be presented prior to us honouring the Best Hock Guarantee but this will generally be in only extreme circumstances.

General Terms & Conditions

Any quotes presented to us from competitors must be within 7 days of you receiving the quote from a competitor.

Photo ID is required at all times and without sufficient ID we cannot legally offer you a Loan or to Buy your items. In this scenario we cannot honour the Best Hock Guarantee.

At Hock & Go we act with respect at all times and value our customers. We also expect that our customers will act in a responsible manner and show respect to our staff and fellow customers at all times.

We reserve the right to refuse service to any customer who does not adhere to this.

Banned customers who do not qualify for service at our stores are not able to utilise the Best Hock Guarantee.

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